bigbunny ph Privacy Policy – How We Handle Your Personal Data
Last updated: 2025. This policy applies to all users accessing bigbunny ph from the Philippines.
1. Data We Collect
When you use bigbunny ph, we collect certain types of personal and technical data to operate our platform and provide services to players in the Philippines. The categories of data we collect include:
- Account information: Your name, date of birth, email address, username, and any identity verification documents submitted during the KYC (Know Your Customer) process.
- Payment and transaction data: Deposit and withdrawal records, Philippine Peso (PHP / ₱) transaction amounts, payment method references, and bank or e-wallet identifiers as required for processing.
- Device and browser data: IP address, browser type, operating system, screen resolution, device identifiers, and referring URLs collected automatically when you access the platform.
- Usage data: Pages visited, games accessed, session duration, click activity, and interaction patterns within the platform.
- Cookies and tracking data: Data stored via cookies, local storage, and similar technologies to maintain session state, remember preferences, and support platform performance.
We collect only the data that is reasonably necessary to operate the platform and comply with applicable regulations. We do not collect sensitive personal information beyond what is required for identity verification and payment processing.
2. How We Use Your Data
bigbunny ph uses the data we collect for the following purposes:
- To create and manage your registered account, including verifying your identity and age eligibility.
- To process deposits, withdrawals, and other financial transactions in Philippine Peso through your selected payment method.
- To provide access to platform features including sports betting, slot games, and live casino.
- To detect and prevent fraud, money laundering, unauthorized access, and other activities that may violate our Terms and Conditions or applicable law.
- To send transactional communications such as account confirmations, password resets, and important service updates.
- To analyze platform usage patterns in aggregate form, improving the user experience and platform performance.
- To comply with regulatory requirements, including identity verification and transaction monitoring obligations applicable in the Philippines.
We do not use your personal data to make automated decisions that produce significant legal effects without human review. We do not sell your personal information to third parties for their own marketing purposes.
3. Cookies and Tracking Technologies
bigbunny ph uses cookies and similar technologies to support core platform functions. These include session cookies that keep you logged in during your visit, preference cookies that remember your language or display settings, and performance cookies that help us understand how the platform is used.
We do not use third-party advertising or behavioural tracking cookies. Cookies used on bigbunny ph are limited to those necessary for platform operation and anonymous performance analysis.
Most browsers allow you to control cookie settings, including blocking or deleting cookies. If you disable session cookies, some platform features such as maintaining your login state may not function correctly. Refer to your browser's help documentation for instructions on managing cookie preferences.
4. Data Storage, Security, and Third Parties
Your data is stored on secured servers with access restricted to authorized personnel only. bigbunny ph applies industry-standard security measures including encryption of data in transit and at rest, access controls, and regular security reviews to protect personal information from unauthorized access, disclosure, or loss.
We retain personal data for as long as your account is active or as required by applicable regulatory obligations. When data is no longer needed, it is deleted or anonymized in accordance with our internal data retention procedures.
bigbunny ph may share limited data with trusted third-party service providers who assist in operating the platform — including payment processors, identity verification providers, and fraud detection services. These providers are contractually required to handle your data in accordance with applicable privacy standards and may not use it for their own unrelated purposes. We do not share your data with unaffiliated third parties for marketing purposes.
If required by law or lawful order, bigbunny ph may disclose personal data to Philippine authorities or other regulatory bodies. We will notify affected users where legally permitted to do so.
5. Your Rights, Minor Protection, and Policy Updates
As a registered player on bigbunny ph, you have the following rights regarding your personal data:
- Right of access: You may request a summary of the personal data we hold about you at any time by contacting our support team.
- Right of correction: If any of your account information is inaccurate or out of date, you may request correction through your account settings or via support.
- Right of deletion: You may request deletion of your account and associated personal data, subject to regulatory retention requirements that may require us to retain certain records for a defined period.
Minor protection: bigbunny ph does not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has registered an account, we will immediately suspend access and delete the associated data. Parents or guardians who believe a minor may have accessed the platform should contact us immediately.
Policy updates: This Privacy Policy may be updated periodically to reflect changes in our data practices or applicable regulations. Significant changes will be communicated through a notice on the platform. The effective date at the top of this page indicates when the current version was last revised. Continued use of bigbunny ph after an update constitutes acceptance of the revised policy.
Contact us: For any privacy-related questions, requests to exercise your rights, or concerns about how bigbunny ph handles your data, please contact our support team through the live chat available in your logged-in account, or reach us by email at [email protected]. You can also visit our FAQ page for answers to common questions.